Airline Passenger Protections (Pay on Delay) Bill 2024 (Cth)

26th Jun 2024



The ALA has made a submission to the Rural and Regional Affairs and Transport Legislation Committee (Committee) for the Committee’s inquiry into the Airline Passenger Protections (Pay on Delay) Bill 2024 (Cth) (Bill).

In our submission, the ALA expresses our support for:

  • the establishment of carriers’ obligations rules that hold airlines accountable to passengers by financially compensating them for delays, cancellations and denied boarding in circumstances that are within the airline’s control; and
  • the establishment of broader air passenger consumer protection rules.

Additionally, the ALA has provided the Committee with recommendations for strengthening the Bill’s proposed consumer protections (namely, through a Passenger Bill of Rights instead of a code conduct), as well as recommendations for further reforms of the aviation industry.

The Committee is due to release its final report by 18 November 2024.

ALA submission

Tags: Compensationtravel law